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American Student Tours Privacy Policy

American Student Tours may use email, phone calls, and direct mail to inform you about tours we think will interest you. If you do not wish to receive these types of communications, learn how you can opt out.

(Effective Dates: August 3, 2000 to Present)

American Student Tours has a long-standing policy of protecting customer privacy.

We believe that you should know what information we collect from you, as well as how that information is used, disclosed, and protected. We have created this policy statement (the "Policy") to explain our privacy practices and policies.

We will not sell or disclose your personal information to unaffiliated third parties without your consent except as otherwise provided in this Policy. We may use information about who you are, where and when you browse on the Web to provide you better service and enrich your user experience when you sign up for one of our tours.

American Student Tours may make available shorter versions of this Privacy Policy. These additional policies are intended only as summaries of this complete Privacy Policy. This Policy applies to website users and customers who take one of our tours in the United States. Collection, use, disclosure, and protection of personal information may be subject to different regulation outside the United States.

American Student Tours will revise and update this Policy as it deems appropriate, including, for example, if our practices change or if changes in the law so require. You should refer back to this page for the latest information.


QUICK PRIVACY LINKS


The following brief summaries outline our Policy and then link to further detail. We also provide you the means to communicate with us if you have any questions about this Policy. This Policy also addresses what we do with information about you.

Does American Student Tours Collect Personal Information About Me?


Yes, American Student Tours collects personal information about you so that we can deliver information or tour services you request. This happens automatically when you interact with us, such as when you log into our website. Sometimes, American Student Tours buys commercially available marketing and sales information from third parties so we can better serve you.
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Does American Student Tours Collect Information About Children Under the Age of 18?


If we make available data collection, tour registration or your tour information online where a child informs us that he or she is under the age of 18, we will ask a parent to confirm his/her consent in advance of further collection, use or disclosure of personal information from that child.
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How Does American Student Tours Use Personal Information?


We use personal information for billing and collection purposes, to provide tour services or complete transactions you have requested, and to anticipate and resolve problems with a tour you have signed up to attend. We may also use this information to create and inform you of tours or services from American Student Tours or others that may better meet your needs.
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When Does American Student Tours Disclose Personal Information?


We do not sell personal information to unaffiliated third parties. We will disclose personal information to third parties to complete a transaction you have requested, such as a tour payment made by credit card, as part of the terms and conditions for a particular credit card company, to collect on an account, or when we otherwise have your consent to do so. We also may disclose personal information to third parties to protect the rights and property of American Student Tours.
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Does American Student Tours Use Cookies?


Not at this time. American Student Tours plans to use cookies for a variety of reasons, including improving your browsing experience. In addition, cookies help us personalize the site experience for you.
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Does American Student Tours Use Web Beacons?


Not at this time. American Student Tours plans to use Web beacons, also known as Web bugs, on our sites so that we can identify you and deliver you the services you request. However, American Student Tours does not permit third parties to use Web beacons linked to personal information on our site.
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Does American Student Tours Place Advertising on Other Web Sites?


American Student Tours currently does not use third-party advertising companies to place our ads on the Internet, and cookie and Web beacon technologies are planned to be used to measure the effectiveness of those ads. You should know that the use of such cookies is subject to the third parties' privacy policies, and not the policy of American Student Tours .
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How Secure Is Information About Me?


We maintain a variety of physical, electronic, and procedural safeguards to guard your personal information.
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How can I Review Personal Information in my Account for Accuracy?


You can review the accuracy of the personal information in your account online (go to My Account on this Web site) or by contacting our Customer Service Department
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Will This Policy Be Updated?


American Student Tours expects to update this Policy periodically. You should refer back to this page often for the latest information and the effective date of any changes to the Policy.
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To Whom Should I Direct Privacy Questions or Concerns?


You have several ways to contact us about questions of this Policy and about your tour services.
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American Student Tours PRIVACY POLICY


We have created the American Student Tours Privacy Policy (the "Policy") to explain our privacy practices. When you use any American Student Tours webpage or tour service, you should understand when and how personal information is collected, used, disclosed and protected.

We will not sell or disclose information to unaffiliated third parties without your consent except as otherwise provided in this Policy. We may use information about who you are, where and when you browse on the Web to provide you better service and enrich your user experience when you sign up for one of our tours.

American Student Tours will revise and update this Policy if our practices change or if changes in the law so require.

Information Collected About You


We collect a variety of personal information about users of our tour services. Personal information is information that can be directly associated with a specific person or entity, such as a name, address, telephone number, email address, or information about activities directly linked to that person.

Our definition of personal information does not include "aggregate" information. Aggregate information is data we collect about a group or category of tour services or customers from which individual customer identities have been removed. For example, we could prepare a report that indicates that a certain number of our customers always login at a certain time of day at a specific location. Aggregate data helps us understand trends and customer needs so that we can better consider new tour services or tailor existing tour services to customer desires. The aggregate data also might be purchased by or shared with a third party.

Here are the types of personal and other information we collect. You should refer to the rest of this Policy to see how we use, disclose, and protect that information:
We also may purchase email lists from third parties for advertising purposes. We only purchase lists of individuals who have allowed third-party use of their email address for marketing purposes. If you have previously requested to participate in an email advertising program, the information we receive may include your name, information on previous transactions, or any other personal information you have provided.

American Student Tours recognizes that parents often purchase our tour services for family members, including minors. Any information collected that appears to be the personal information of the actual tour participant will be treated as such under this Policy. If we make available offers where a child informs us that he or she is under the age of 18, we will ask a parent to confirm his/her consent in advance of further collection, use or disclosure of personal information from that child.

In a Business Agreement, our customer is a business or other entity purchasing tour service for employees or other authorized users. If you receive certain benefits through a business or government customer's agreement with us, this Policy will generally govern your personal information. However, if you receive tour service where a business or government entity pays American Student Tours for your tour or is otherwise liable to American Student Tours for the cost of a tour (for example, as a guarantor if you fail to pay), we may share your account information with that entity. If you receive certain benefits tied to a Business Agreement, but you are liable for your own balance due, then we may share enough account information with that entity to verify your continuing eligibility for inclusion on a tour. Please contact American Student Tours if you have any questions about who is the liable party on your bill.

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Children's Online Privacy Protection Act


If we make available offers and products online where a child informs us that he or she is under the age of 18, we will ask a parent to confirm his/her consent in advance of further collection, use or disclosure of personal information from that child.

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Use of Personal Information


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Disclosure of Personal Information


Information about our customers is one of our most important business assets, and therefore we strive to protect it and keep it confidential. We do not sell personal information to third parties without your consent. When and what types of information American Student Tours discloses depends on the tour service and in some cases the choices you have made.

American Student Tours will not disclose personal information other than in accordance with this Policy. In general, that means that you must consent to the disclosure in advance. Depending on the tour service, we may obtain your consent in a number of ways, including:
We share personal information with third parties as necessary to complete a transaction, perform a tour service on our behalf (such as enhancing our ability to serve you better), or perform a tour service that you have requested. When the third party acts solely on our behalf, American Student Tours does not allow them to use your information for other purposes. For example, our credit card vendors process and print your billing statement on our behalf. They can only use the personal information we give them to produce the billing statement. When we write off an account for non-payment, American Student Tours sometimes discloses personal information about the account to third parties such as credit bureaus. Credit bureaus may use the personal information to update their records.


From time to time you may be able to participate in contests, giveaways, or other similar promotions we sponsor. Except as explained otherwise in the rules for a particular contest, giveaway, or promotion, any personal information you provide will be used in accordance with this Policy.

In addition, from time to time you may be able to participate in our surveys to help us improve our offerings and tour services. Except as explained otherwise in the survey, any personal information so collected will be used for our internal purposes.

Under federal law, you have a right, and we have a duty, to protect the confidentiality of information you provide to us and the tour services you buy from us.

Business Transfers:

Information about our users, including personal information, may be disclosed as part of any merger, acquisition, sale of company assets, or transition of tour service to another tour operator, as well as in the unlikely event of an insolvency, bankruptcy, or receivership in which personal information would be transferred as one of the business assets of the company.

Protection of American Student Tours and Others:

We release personal information when we believe release is appropriate to comply with the law or in good faith reliance on legal process (e.g., court orders, subpoenas, E911 information, etc.); enforce or apply our customer agreements; initiate, render, bill, and collect for tour services; protect our rights or property, or protect users of those tour services from fraudulent, abusive, or unlawful use; facilitate or verify the appropriate calculation of taxes, fees, or other obligations due to a local, state, or federal government; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications, or justifies disclosure of records, to a governmental entity without delay.

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American Student Tours Use of Cookies


Cookies are small files placed on your computer's hard drive by a Web site when you visit. These files identify your computer and record your preferences and other data about your visit so that when you return to the site, the site knows who you are and can personalize your visit. For example, cookies enable a Web site shopping cart to function so that you only have to check out once. Consequently, cookies are often tied to the use of personally identifiable information while using our site, and some functionality may be lost if you choose not to accept the use of cookies.

In general, we plan to use, but do not currently use, cookies to collect information so that we can determine how to improve our site by seeing which areas, features and tours are most popular; to personalize the site and make recommendations based on tours you have liked in the past as well as to improve the site experience; and to complete transactions you have requested. Advertisers that serve ads on our site may also use their own cookies. Such outside cookies are governed by the privacy policies of the entities placing the ads, and are not subject to this Policy.

We also plan to use, but do not currently use, a session-based cookie that maintains a user's session for continuity of navigation while viewing the site. After closing the browser the session cookie simply terminates.

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American Student Tours Use of Web Beacons


A Web beacon, also known as a Web bug, is a small, graphic image on a Web page, Web-based document or in an email message that is designed to allow the site owner or a third party to monitor the address and other information of the computer viewing the item. Web beacons are often invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the Web page, document, or email message. Web beacons are represented as HTML IMG tags in the Web page; users can click on "view profiles" of the Web page to see whether the page is using a Web beacon. Web beacons collect the IP address of the computer that the Web beacon is sent to, the URL of the page the Web beacon comes from, and the time it was viewed. Web beacons can also be linked to personal information.

American Student Tours does not place Web beacons that link to personal information on other sites, nor does it permit third parties, to place them on our site. American Student Tours does not currently use Web beacons itself but may in the future link a particular beacon to personal information. For example, we may use a beacon to ensure a user can flip between tour registration, customer service and our account information or group tour page and still be recognized as our customer.

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American Student Tours Placement of Advertising on Other Web Sites


American Student Tours may use third-party ad serving companies to place advertisements about our tours on other Web sites. These companies may use cookies and other technology such as Web beacons or tagging to measure the effectiveness of our ads. To measure advertising effectiveness and offer selective ad content, the ad serving companies may use anonymous information about your visits to our and other Web sites. But the ad serving companies use an anonymous number to identify you, NOT your name, address, phone number, email address, or anything that personally identifies you. The use of such cookies is subject to the ad serving company's privacy policy, not the Policy of American Student Tours.

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Internet and Information Security


We maintain a variety of physical, electronic, and procedural safeguards to guard your personal information. For example, we use accepted tools and techniques to protect against unauthorized access to our website and personal data obtained by American Student Tours. Also, we grant access to personal information about you to employees who need to know that information to provide tour services to you. In addition, we work to protect the security of your personal information when you are registering for a tour via the American Student Tours Web site by using well-known Internet encryption technologies like Secure Sockets Layer (SSL). We also use encryption technologies to protect your account information when you are viewing your account on our Web site. You should be aware that American Student Tours has no control over the security of other sites on the Internet you might visit, interact with, or from which you buy tour services.

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Updating this Policy


American Student Tours will revise or update this Policy as it deems appropriate, including for example, if our practices change, as we change existing or add new tour services, as we develop better ways to inform you of tours we think will be of interest, or if the law so requires. You should refer back to this page often for the latest information and the effective date of any changes.

If, however, users' personally identifiable information will be used in a manner materially different from that stated at the time of collection, we will notify users via posting on this page for 30 days before the material change is made. Users will have a choice as to whether or not their information will be used in this materially different manner.


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Contact Us


American Student Tours is committed to the policies set forth in this Policy.

If you have any questions, comments or concerns about American Student Tours Privacy Policy, please contact our Customer Service Department.



Office Hours:
Monday - Friday 9:00am-5:00pm


Please send questions and comments to either our Customer Service Department or our Sales Department
or
call us toll-free at: (877)801-6398

Experience The Difference With American Student Tours
"Well Done Is Better Than Well Said" - Benjamin Franklin

American Student Tours
Address: Login for Directions and Map
Phone: (877) 801-6398
Fax: (480) 393-5099
sales@americanstudenttours.com
customerservice@americanstudenttours.com   

Serving the Student Tour Market Since 1989
Travel Agency Accreditation: IATA, IATAN
Memberships: SYTA, NTA, ASTA, ABA
Affiliate Membership: Washington D.C. Guides Association
Registered Seller of Travel UBI# 602 059 780 000
California Residents  CST # 2093359-40




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